BUILDING COMMUNICATION

(2 days)

Program Overview
The workshop experientially approaches the important characteristics of effective communication within the context of a work team. It analyzes behavioral trends and its sources, while it examines communication barriers and effective methods of overcoming them.

Who should attend?

• Personnel of all levels of the organization
• Managers / Supervisors who lead teams and want to reinforce the communication abilities of their team members

Learning Tracks

• The Communication Process
• Communication barriers
• Transactional Analysis
• Basic Behavioral Models
• Communicating Feelings
• Active Listening
• Trust and Communication

Training Methodology
The workshop adapts to the needs of the participants by encouraging their active and experimenting involvement. It builds on their existing knowledge and skills and promotes self-assessment of their abilities in the everyday work place.  A variety of experiential learning techniques are being used, such as role plays, case studies, simulations, team exercises, etc.